Same driver updated with same driver date.įinally, I looked at my son’s laptop – a Razer gaming system running Windows 11 – same issue, though the driver date was. Then, I checked my brand-new work system (another Dell, a State government issued laptop – so I have no ability to update it most updates are pushed through InTune or need an admin password which I don’t have). Next, I checked my main personal laptop (another Dell, about 5 years old) – the same driver had been updated silently and stealthily with the same driver date. (I am assuming the temporary keyboard issue was due to the driver not installing completely while I was actively using the system.) There was also no indication of a driver update in the ‘view updates’ section of Windows Update. Even stranger, clicking on the ‘Events’ tab shows the latest driver update was from. Now this is strange as this is a 10+ year old laptop which stopped receiving driver updates several years ago. I then went back to check on the driver and noticed that the driver date is. The system restarted normally at this point and the USB keyboard was functioning. I had to force power-off the system, and then power on again. After clicking ‘restart,’ the computer began the reboot process, but stalled after the initial shutdown. So, I opened the Device Manager and discovered that the ‘Renesas USB 3.0 eXtensible Host Controller – x.x (Microsoft)’ driver was showing as non-functional. I disconnected the keyboard from the laptop and reconnected it – that did not resolve the issue. Shortly after logging in with a password (I mention this to demonstrate that the USB keyboard was working just fine at first boot), I noticed that the indicator lights on the keyboard where off and no inputs were being received by the system. Yesterday, I booted up my 10+ year old Dell XPS 15 laptop (Windows 10 Pro – which I use mostly for music, not my primary system).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |